Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Virtual Capital LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital transformation infrastructure services, including AI-powered solutions, blockchain technologies, and financial services.

2. Information We Collect

2.1 Personal Information

  • Contact information (name, email address, phone number)
  • Company information and business details
  • Payment and financial information for transaction processing
  • Identity verification documents for compliance purposes
  • Communication preferences and support interactions

2.2 Technical Information

  • IP addresses, browser type, and device information
  • Website usage data and analytics
  • API usage logs and transaction metadata
  • Blockchain transaction data (where applicable)
  • AI system interaction data for service improvement

3. How We Use Your Information

  • Provide and maintain our digital transformation services
  • Process payments and financial transactions
  • Enhance AI algorithms and blockchain infrastructure
  • Comply with legal and regulatory requirements
  • Communicate with you about services and updates
  • Improve user experience and service quality
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • With service providers and business partners who assist in our operations
  • For legal compliance, law enforcement, or regulatory requirements
  • In connection with business transfers or corporate transactions
  • With your explicit consent for specific purposes
  • For fraud prevention and security purposes

5. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication and access controls
  • Regular security audits and vulnerability assessments
  • Blockchain-based data integrity verification
  • Compliance with financial industry security standards

6. Blockchain and AI Data Processing

Our services utilize blockchain technology and AI systems:

  • Blockchain transactions are immutable and publicly verifiable
  • AI systems may process your data to improve service quality
  • Machine learning algorithms analyze patterns for optimization
  • Smart contracts may automatically process certain transactions
  • Data used for AI training is anonymized and aggregated

7. Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Data portability for certain information
  • Withdraw consent where processing is based on consent

8. International Data Transfers

As a global digital infrastructure provider, we may transfer data internationally. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses for data protection
  • Adequacy decisions from relevant authorities
  • Binding corporate rules for group transfers
  • Encryption and security measures during transfer

9. Data Retention

We retain information for as long as necessary to:

  • Provide our services and maintain business relationships
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements
  • Maintain financial and transaction records as required by law
  • Improve our AI systems and service quality

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@virtualcapital.ltd

Support: support@virtualcapital.ltd

Response Time: We will respond to your inquiry within 30 days

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.